Responsibilities include:
• Demonstrate strong customer service skills to provide phone support including:
o Listening to the customer to gain an accurate understanding of the situation
o Being empathetic to the customer’s situation and having a sense of urgency to resolve the issue
o Producing accurate, detailed documentation at the client, problem and incident level
o Resolving conflict
• Responsible for high quality end-user technical support, related to enterprise software and hardware
• Responsibilities include assessment, triage, research, training/education and resolution of incidents and requests regarding the use of application software products and/or infrastructure components in a fast paced 7x24x365 environment.
• Under general oversight, provides after hours and weekend support as needed.
• The position requires attention to detail, follow through, teamwork focus and positive attitude.
...strategic media recommendations using industry research and data. Research, plan, and negotiate media opportunities for radio and TV programming, including financial content. Plan and execute radio and TV commercial schedules. Analyze, compile, and present media...
...Job Overview: As an Administrative Assistant, youll be responsible for providing a wide variety of administrative and staff support services. Performs office work directly related to property management and the general business operations of the association; May assist...
...Global Elite Group Hartsfield-Jackson Atlanta International Airport Global Elite Group- Providing world-class aviation... ...disability status. Benefits : Pay Rate: $17.00- per hour- part time Medical, Dental, Vision benefits available to qualified full...
...Associate Private Wealth Advisor Luminate Wealth Management & Insurance Services-Northwestern Mutual Orange County Our firm is one of the largest practices within Northwestern Mutual. We are proud to manage over $1.5 billion in client assets and work with some of...
...International Education Corporation (IEC) is an employee-owned company and is an industry leader in post-secondary career education. Working at our employee-owned company is more than just a great career - its an investment in yourself with mentorship, training, and...