Job Description

POSITION DESCRIPTION

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The Benefits & Compliance Administrator will support the administration of employee benefits, HR policies, and employee relations to ensure compliance, streamline HR processes, and foster a positive workplace culture. This role will work closely with the HR team to coordinate benefits programs, maintain employee records, assist in HR initiatives excluding payroll responsibilities, and oversee compliance and related areas.

What You Will Do | Responsibilities

Benefits Administration:

• Manage and oversee employee benefits programs including health insurance, dental, vision, life insurance, and retirement plans.
• Ensure timely enrollment, changes, and terminations of benefits in compliance with applicable laws and policies.
• Serve as a primary point of contact for benefits-related employee inquiries, providing guidance and support.
• Coordinate with benefits providers and vendors to resolve issues and ensure program accuracy and compliance.
• Assist in the annual open enrollment process, including communication and education efforts.
• Maintain accurate employee benefits records and documentation, ensuring data privacy and compliance with relevant regulations.

Employee Support & Relations:

• Provide support to employees regarding HR policies, benefits, leave policies, and other inquiries.
• Assist with new employee onboarding, including orientation and documentation, ensuring a smooth transition.
• Support employee offboarding processes and exit interviews, maintaining proper documentation.
• Address employee concerns or grievances in collaboration with HR leadership, fostering a positive work environment.

HR Policies & Compliance:

• Support the development, implementation, and communication of HR policies, procedures, and best practices.
• Ensure organizational compliance with federal, state, and local employment laws and regulations across multiple jurisdictions.
• Assist with maintaining employee records in HRIS systems, ensuring accuracy and legal compliance.
• Support HR audits and personnel file reviews to ensure data integrity and compliance.
• Participate in ongoing HR projects, initiatives, and training programs to promote organizational growth and compliance.

Oversight of Compliance & Related Areas:

• Monitor and ensure organizational compliance with applicable employment laws, regulations, and policies.
• Oversee the integrity and accuracy of HR data within HRIS systems and other record-keeping platforms, conducting regular audits.
• Manage employee grievances and workplace concerns, facilitating timely and fair resolution processes.
• Coordinate unemployment claims processes, including documentation, communication with state agencies, and record maintenance.
• Support investigations related to employee concerns, compliance breaches, or workplace issues, documenting findings and recommending corrective actions.
• Assist in maintaining and updating compliance documentation, including policy manuals, employee handbooks, and audit reports.
• Stay informed on evolving employment laws, regulations, and best practices, providing guidance and recommendations for ongoing compliance.
• Collaborate with legal counsel and external agencies as needed to address compliance issues, grievances, or unemployment matters.
• Participate in internal audits related to HR and employment practices to identify areas for improvement and ensure adherence to legal and organizational standards.

Support for HR Initiatives:

• Collaborate on employee engagement activities, wellness programs, and diversity initiatives.
• Assist with training coordination and compliance tracking.
• Support recruitment efforts by posting job openings, screening resumes, and scheduling interviews as needed.
• Contribute to continuous improvement of HR processes and documentation.

Ethical Responsibility:

• Uphold the highest standards of confidentiality and integrity when handling sensitive information, including Social Security numbers, compensation details, bank information, and other personal data.
• Adhere to all legal and regulatory requirements related to the protection of employee information, ensuring compliance with privacy laws and organizational policies.
• Implement and maintain security protocols to safeguard sensitive information from unauthorized access, fraud, theft, and unethical conduct.
• Report any suspected fraudulent activity, data breaches, or unethical conduct to the appropriate authorities within the organization.
• Foster a culture of ethical behavior and accountability, ensuring that all payroll and benefits practices align with organizational values and legal obligations.
• Ensure ongoing compliance and education regarding evolving employment laws and regulations.

What We Are Looking For | Qualifications

• Excellent verbal and written communication skills.
• Strong interpersonal skills, with the ability to build positive relationships with employees and vendors.
• Exceptional organizational skills and attention to detail.
• Ability to manage multiple priorities and deadlines effectively.
• Knowledge of HR best practices, benefits administration, and employment law.
• Proficiency in HRIS systems, Microsoft Office Suite, and benefits management platforms.

What We Are Looking For | Education & Licenses

• Bachelor’s degree in Human Resources, Business Administration, or a related field required.
• Certification in benefits administration or HR (e.g., SHRM-CP, PHR) preferred.
• 3+ years of experience in benefits administration, HR support, or related roles.

Location | Travel

Hybrid work environment with on-site requirements.

Benefits | Compensation

• Competitive total rewards package including health insurance, retirement plans, and career growth opportunities.
• Inclusive community focused on growth, well-being, and a supportive work environment.

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