Job Description

About the Company

Odyssey Alaska, a division of Odyssey Logistics & Technology Corporation ("Odyssey"), is your trusted and reliable transportation and logistics company, providing a wide range of ocean freight consolidating and freight forwarding, trucking, project logistics and warehousing-distribution services. Our diverse customer base ships a wide variety of products across a variety of modes. AFF operates food grade facilities (FSMA compliant and AIB approved) in dry, hazmat and 100% true temperature protected settings to fit your shipping requirements. Based in vibrant Anchorage, AK, Odyssey is on a journey to constantly innovate logistics. We’re actively recruiting for this key, high profile role in the company because we have experienced tremendous growth and would love for you to join us!

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About the Role:

The position of Director of Operations will have primary responsibility to manage the daily operations of our Anchorage Terminal and personnel. The Director will drive operational excellence across warehousing, transportation, compliance, and customer solutions. This position will measure, track, and report a variety of performance metrics on a daily, weekly, and monthly basis.

Responsibilities:

• Lead and monitor all daily operations across the warehouse, dispatch, and transportation teams.
• Develop and enforce operational standards, compliance practices, and process improvements.
• Manage vendor and carrier partnerships to enhance service levels and cost efficiency.
• Monitor key financial and operational metrics, ensuring efficiency and profitability.
• Foster a high-performance, collaborative culture focused on continuous improvement.
• Communication between sales, customer service, operations - dispatch and warehousing to obtain a superior level of service.
• Champion and oversee safety program for all terminal employees.
• Oversee and coordinate all operational issues, warehouse, trucking, and storage.
• Oversee company purchasing on warehouse, truck, office and other needs for the company.
• Handle special projects as assigned by the President of IML.
• All other duties and projects as assigned.

Qualifications:

• 10+ years of progressive leadership in supply chain, transportation, freight forwarding, or operational management.
• Bachelor's degree from a four-year college or university, or equivalent combination of education and relevant experience.
• Prior experience with Alaska-based, coastal, or tradelane-specific operations is strongly preferred.
• Proven expertise in freight forwarding , including LTL (Less-Than-Truckload) and FTL (Full-Truckload) logistics.
• Demonstrated success in people management , building high-performing teams, and leading through cultural change—especially around safety mindset and training , with a focus on improving safety performance in challenging environments such as Anchorage.
• Experience managing complex, phased operations—starting with freight forwarding and transitioning into relocation and AFD services .
• Deep understanding of Transportation Management Systems (TMS) and Warehouse Management Systems (WMS) for operational oversight and process optimization.
• Strong track record in KPI development, measurement, and performance management .
• Demonstrated ability to improve warehouse efficiencies , resource planning, and throughput.
• Solid financial and operational management skills , including budget oversight and cost control.
• Forklift and Hazardoud Material Certification is preferred.

Analytical & Communication Skills:

• Ability to read, analyze, and interpret technical journals, financial reports, and legal documents .
• Skilled in resolving complex customer or regulatory issues with a professional and solutions-oriented approach.
• Confident communicator—capable of effectively presenting to executive leadership, public stakeholders, and boards of directors .
• Strong quantitative and analytical skills, including proficiency in mathematics, statistical inference , and applying ratios and percentages in real-world settings.
• Able to define problems, collect and interpret data, and draw meaningful conclusions from both abstract and practical variables .

Location: This is an in-office role based in Anchorage, AK.

Supervisory Responsibility: T his position provides supervisory oversight for a team of at least 60 associates.

Travel Requirements: None

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