Job Description
Innova Solutions has a client that is immediately hiring for
a Business Analyst.
Position type: Fulltime/Contract
Location: Plainsboro, NJ
Duration: 6+ Months Possible temp to perm
Hybrid position
As a Business Analyst, you will:
We are seeking a Functional Business Analyst with a strong focus on UI/UX design to support the implementation of a Generative AI chatbot on the Salesforce platform, tailored for the Life Sciences industry. This role is ideal for professionals with a passion for user-centered design, agile methodologies, and emerging AI technologies.
You will work closely with cross-functional teams to gather requirements, design intuitive user interfaces, and ensure a seamless user experience. Familiarity with AgentForce and experience in Pharma or MarTech projects is highly desirable.
Requirements Gathering
- Collaborate with stakeholders to define functional requirements.
- Conduct user interviews, surveys, and workshops.
- Identify data privacy and compliance needs for Gen AI.
UI/UX Design
- Create wireframes, prototypes, and user journey maps.
- Develop personas and ensure accessibility and usability.
- Align designs with industry best practices.
Implementation Support
- Partner with developers to ensure accurate implementation.
- Troubleshoot and resolve design-related issues.
KPI Measurement & Reporting
- Define KPIs to assess chatbot performance.
- Develop reporting frameworks and present insights.
Backend Data Requirements
- Define backend data needs with technical teams.
- Ensure alignment with system architecture.
Testing & Validation
- Participate in UAT and post-implementation feedback analysis.
- Recommend enhancements based on user feedback.
Documentation
- Maintain detailed documentation using tools like Azure DevOps.
- Create training and support materials.
Collaboration
- Liaise with stakeholders, PMs, and IT teams.
- Stay updated on AI/chatbot trends and share insights.
Qualifications:
- Bachelor’s degree in Life Sciences, Business, Computer Science, or related field.
- Proven experience as a Business Analyst with a UI/UX focus.
- Experience in MarTech or Pharma projects preferred.
- Familiarity with Salesforce and AgentForce is a plus.
- Strong understanding of Agile/Scrum methodologies.
- Proficiency in tools like Sketch, Adobe XD, Figma, etc.
- Experience with DevOps tools (e.g., Azure DevOps).
- Excellent communication and interpersonal skills.
- Relevant certifications (CBAP, CSPO) are a plus.
- Experience with AI chatbot implementations is highly desirable.
Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW .
Thank you!
Ayan Bera
ayan.bera@innovasolutions.com
201-649-8473
PAY RANGE AND BENEFITS:
Pay Range*: $65.00- $69.00 per hour.
*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.
Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).
ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.
Recent Recognitions:
- Named One of America’s Best Employers for New Grads by Forbes 2024
- Named One of the Best Companies to Work for by U.S. News & World Report (Private Companies List, 2024-2025)
- One of the Largest IT Staffing Firms in the US – Ranked #3 by Staffing Industry Analysts (SIA, 2024)
- One of the Largest Staffing Firms in the US – Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics)
- Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)
- One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)
- AWS Advanced Tier Services Partner with 100+ certifications
Website:
Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need reasonable accommodation to assist with your job search or application for employment, please contact us at hr@innovasolutions.com or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.
The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.
Job Tags
Hourly pay, Permanent employment, Full time, Contract work, Temporary work, Work experience placement, Immediate start, Worldwide, Flexible hours,